The Acting Comptroller General, Nigeria Immigration Service (NIS), Caroline Adepoju, on Friday, announced a state of emergency on Passport issues in the country.
Adepoju said during her working visit to Lagos that there was an urgent need to address the challenges faced by Nigerians in obtaining international passports.
A statement by the Service Public Relations Officer (SPRO), Mr Tony Akuneme, said that the acting CGI inaugurated a state-of-the-art Visa-on-Arrival Lounge at the Murtala Muhammed International Airport.
The NIS boss used the event to announce a comprehensive plan of action to tackle the issues effectively.
She said that the facility demonstrated the NIS’s commitment to improving the overall travel experience for visitors entering Nigeria.
According to her, the state of emergency declaration on Passport issues signifies the renewed commitment of NIS to resolve the challenges faced by Nigerians seeking to obtain passports, NAN reports.
“It represents a call to action for all stakeholders to prioritise efficiency, transparency, and excellence in service delivery, “she said.
Adepoju directed all Passport Control Officers, relevant units and personnel, including Missions abroad, to eliminate all hindrances preventing Nigerians from accessing Passports promptly.
“NIS is leveraging technology and instituting robust administrative measures to enhance the Passport application and issuance process.
“We urge all Nigerians to remain patient and cooperate with the service as it takes decisive steps to address the Passport crisis,” she said.